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I have received a quote. What do I do next?

You have received a quote because your device could not be dealt with under the manufacturer’s warranty. The repair or replacement costs will be stated on the quote. We will not repair your device or deliver a replacement device until you gave formally accepted the quote.

Other options that may be stated on the quote:

  • You can have the device returned to you without repair. You will only pay the ‘examination charge’.
  • You can ask us to dispose of the device in an environmentally friendly way. You do not pay anything.

Examination charge
The examination charge reflects the costs we incur registering the repair, examining and returning the device. The examination charge is at least €35.

How do I respond to the quote?
You can respond to the quote online. Go to MyDynafix.